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Healthcare administration is essential to the success of every medical practice, yet administrators often work in isolation with limited opportunities to learn from peers. The Practice League is a research-based model for a Community of Practice (CoP) designed specifically for healthcare administrators.
This website serves as the artifact for my capstone project, demonstrating how a CoP can support collaboration, share resources, and strengthen leadership within healthcare organizations. My goal is to create a practical model that could be implemented regionally and eventually expanded online.



A Community of Practice (CoP) is a group of people who share a profession or challenge and who learn together through ongoing discussion, shared work, and mutual support. CoPs work because members participate in collective meaning-making—what scholars call “thinking together” (Pyrko, Dörfler & Eden, 2017).
CoPs are built around three core elements:
Domain: a shared purpose or area of expertise
Community: the relationships formed among members
Practice: the tools, strategies, and knowledge they build together
Research shows CoPs help professionals develop confidence, build problem-solving skills, and improve collaboration within organizations.
Healthcare administrators face unique and demanding challenges, including staffing issues, compliance requirements, communication barriers, and workflow optimization. Many administrators work alone or across different clinics without support.
Studies show that CoPs in healthcare:
Reduce professional isolation (Do et al., 2025)
Build confidence in complex roles (Samson et al., 2025).
Improve interdepartmental learning (Auer et al., 2020)
Support emotional resilience and shared problem-solving
The Practice League addresses these needs by creating a structured, supportive, and collaborative space for administrators to grow together.
The Practice League is designed as a Community of Practice for healthcare administrators.
Core Features:
Resource Library: Shared tools, templates, and guides
Peer Discussion: A space to ask questions and troubleshoot challenges
Leadership Highlights: Featuring successful administrators and strategies
Guided Topics: Monthly themes based on real-world operational needs
Facilitated Learning: Support from an advisory board of industry leaders
These features are grounded in research showing that effective CoPs require structure, intentional facilitation, and a shared sense of purpose (Shaw et al., 2022).
This project is guided by 10 peer-reviewed sources across healthcare, organizational learning, online engagement, and professional development. This evidence guided every component of the Practice League.
Key insights include:
Theory
Knowledge grows through shared reflection (Pyrko et al., 2017).
Members need psychological safety and trust (Samson et al., 2025).
Leadership and facilitation are essential for engagement (Shaw et al., 2022).
Healthcare CoPs
CoPs support people transitioning to new or complex roles (Do et al., 2025).
They help healthcare systems communicate more effectively (Auer et al., 2020).
Virtual CoPs
Participation depends on relevance, ease of access, and relationships (Yabeyu et al., 2025).
Digital communities require intentional design, not just a platform (Spring et al., 2024).
Participation is flexible—members can engage regularly or occasionally depending on their needs.
This short video gives a simple explanation of how Communities of Practice function and why they matter.
Phase 1: Pilot Website
Share the concept with a small group of trusted healthcare leaders
Gather feedback to refine the model
Phase 2: Develop a Regional Advisory Board
Market the Practice League to regional healthcare leaders
Invite 5–8 leaders to guide the launch and help shape topics
Build credibility and local support
Phase 3: Expand Online
Grow the website into a fully online CoP platform
Add discussion boards, resource sharing tools, and event announcements
Open statewide participation
This staged approach is grounded in research showing that CoPs grow best through local credibility and broader online reach.

This website was created as the artifact for my Capstone Project at Florida SouthWestern State College.
Throughout the semester, I explored how Communities of Practice support learning, collaboration, and leadership across different fields. My academic background in science, combined with my professional experience in healthcare, helped shape this project into something meaningful and applicable to real-world practice.
The Practice League represents both my research findings and my long-term interest in building supportive professional networks within healthcare.
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